Cabin Crew

English for Cabin Crew is a 30 hour course. It is ideal for flight attendants who need to use English on the ground or in the air. It is also suitable for learners who are interested in a career in cabin service and are preparing for an entry test or interview with an airline. This course will teach participants how to communicate clearly, directly and with authority, but also politely, even when dealing with difficult situations. English for Cabin Crew consists of eight lessons starting with introductory lesson, followed by pre-flight, in-flight services, greeting passengers and boarding, descent, landing and layover, key language points, realistic listening extracts, partner files to practise typical scenarios, such as meal service, cabin service, health and medical issues, safety and emergencies, dealing with difficult passengers and responding to their complaints.