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Doing more with software is the essence of digital transformation. RPA implements software robots to perform routine and repetitive tasks. Such tasks are carried out at enormous scale and volume in back offices across industries and functions. Software robots can perform these tasks at higher accuracy, lower operating cost and quicker. Thus, taking the robot out of humans and letting them carry out higher value activities that require human intellect, emotional intelligence and interaction. For an enterprise, this provides benefits of optimization and quicker turn-around time leading to increased customer satisfaction.

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